✦ Housekeeping, elevated

Your front desk deserves to know the moment a room is ready.

Écrin gives hotel housekeeping teams a real-time status layer, elegant enough for a luxury hotel and simple enough for any cleaner to use from day one.

Open Front Desk Dashboard Cleaner App →

No PMS integration required. Up and running in 30 minutes.

The origin

Something that couldn't be unseen.

Staying at Palacio Provincial in Old San Juan, I watched a cleaner finish a room and have no way to tell the front desk. The desk couldn't tell the guests. The guests waited in the lobby for a room that was already ready.

I saw the same problem at hotel after hotel. Not a technology problem. A dignity problem. Cleaners doing excellent work with no visibility. Écrin fixes that.

Michael Hunte, Founder

"I was staying at a boutique hotel in Old San Juan when I noticed something that couldn't be unseen."

Michael Hunte, Founder, Waypoint Ventures Co LLC

How it works

Two apps. One shared truth.

Cleaners work from their phones. Front desk watches it happen live. No radio calls. No WhatsApp groups. No guessing.

📱 Cleaner App

For the people doing the work

A mobile-first PWA that installs on any Android or iOS phone. Designed to feel as premium as the hotel itself.

1 Create a profile with photo and 4-digit PIN. Setup takes under 2 minutes
2 Enter a room number and tap Begin Cleaning. Front desk sees it instantly
3 Tap Finish Cleaning. The room flips to Ready and a celebration moment fires
4 Report any issues (AI auto-categorizes them). Maintenance gets notified

🖥️ Front Desk Dashboard

For the desk that needs to know everything

A live, beautiful room status grid designed to stay open on an iPad at reception. Every room, every cleaner, in real time.

1 Sign in with email and password. Accounts are created by your admin
2 See every room's status at a glance: Awaiting, In Progress, Ready to Book
3 Watch live timers tick as cleaners work. Tap any card for full cleaning history
4 Full-screen confetti fires when a room is ready. The cleaner's photo is front and center

Why Écrin

Built for the hotels that couldn't afford anything else.

60,000+ boutique hotels in the US run housekeeping on WhatsApp and radio calls. Every enterprise solution starts at $300/month and requires a six-week implementation. Écrin ships in 30 minutes.

⚡

Real-time, always

Supabase Realtime pushes every status change the instant it happens. No polling. No refresh. Front desk sees the room go In Progress the second a cleaner taps Begin.

👑

Cleaner dignity, by design

Cleaners get a gold-ringed avatar, a live timer, and a full-screen celebration when they finish a room. Their name and photo appear on the front desk when they're recognized. They are the heroes here.

✦

Powered by Claude AI

AI encouragement after each room. Automatic issue categorization when problems are reported. Smart ETA insights on the dashboard. Claude AI is woven throughout, not bolted on.

🌐

Bilingual EN / ES

Full English and Spanish support in both apps. Cleaners and front desk can each use their preferred language. No configuration required.

📱

Installs like an app, runs in a browser

The Cleaner App is a PWA: cleaners add it to their home screen like any native app. No App Store, no IT department, no device management.

🏨

30-minute setup

Create your hotel, set your room numbers, share the hotel code with your team. No PMS integration. No implementation consultant. No training program needed.

Claude AI inside

The first housekeeping platform with AI built for the people cleaning the rooms.

Not AI for managers. AI for the person with the cart in the hallway.

After finishing a room

"That's your 8th room today, Maria. Flawless pace. The guest in 412 is checking in at 3pm Perfect timing."

Dashboard insight

"At current pace, 4 more rooms will be ready by 2:30pm. All check-ins covered."

Issue reporter

Cleaner types "broken shower handle" and Claude instantly categorizes it as Maintenance and routes it to the right team.

✦ Powered by Claude AI · Anthropic

Simple pricing

Built for boutique hotels. Priced for boutique hotels.

Two plans. No per-user fees. No implementation costs. No contracts. Most boutique hotels are fully covered at $49, roughly the same price as a single room night.

Boutique

$49

per month

Up to 80 rooms, no per-user fees

Unlimited cleaners
Real-time room status
Cleaner profiles + gold avatar rings
Celebration moment after every room
Bilingual EN / ES
AI encouragement + issue reporter
Guest gratuity tracking
30-minute setup, no PMS needed

Get started

Professional

$99